At RoofCraft Pro, we are committed to safeguarding the privacy of visitors and users who interact with our website, available at www.roofcraftpro.com. This policy outlines how we collect, use, and manage your personal data when you access our services or provide your information through our platform.

By using our website, you agree to the collection and use of information in accordance with this privacy statement. We process your personal data to fulfill our obligations to you, support our operational goals, and comply with applicable legal standards. This includes any data that may allow us to identify you either directly or indirectly, and that data may be required to offer our services effectively and lawfully.

We may gather information in two primary categories. The first includes technical and behavioral data that does not directly identify any individual. This may encompass usage metrics, browser type, operating system, language settings, and other anonymous data generated by your visit. The second type includes identifiable information such as your contact details, device identifiers, IP address, location data, and any other input you voluntarily submit via forms or interactions on our site.

We may receive information through various means, including details you provide directly, data collected during your activity on the website, and information obtained through third-party platforms or analytics tools. This helps us personalize your experience, enhance website performance, and ensure customer satisfaction.

Your data is used for multiple purposes such as service-related communication, technical updates, promotional announcements, advertising, and performance analysis. We may also share your data with our trusted partners and affiliates, who assist in hosting, processing, marketing, and analytical services. These parties are bound by confidentiality and are only permitted to use the information for specified tasks.

In cases where legally required, or to protect our operations and rights, we may disclose your information to legal authorities or relevant stakeholders. This may include compliance with court orders, fraud investigation, enforcement of our policies, or protection of our assets and users.

You have several rights concerning your personal data. These include the ability to access, update, correct, delete, or limit the use of your information. You may also object to certain processing practices or request a copy of the data you’ve provided. Any such requests can be submitted to customer@roofcraftpro.com, and we will handle them in accordance with applicable data protection laws and business needs.

Personal data is retained for as long as necessary to fulfill the purposes for which it was collected. We consider the nature of the data, the legal context, and operational requirements when determining how long we keep your information. When data is no longer needed, it is securely deleted or anonymized.

Our website uses cookies and related technologies to ensure optimal functionality and deliver relevant content. These may include session cookies that expire when your browser is closed, persistent cookies that remember your preferences, and third-party cookies from analytics or advertising partners. These tools help us understand how you interact with our website and improve your browsing experience. Disabling cookies may limit some functionality of the website.

We also use Google Analytics to gather anonymized statistics about user behavior. This helps us evaluate usage patterns and improve content offerings. Data collected by Google is managed under their own privacy policy, and we do not combine this data with personally identifiable information.

Information shared with external sites or services is subject to their own privacy policies. We are not responsible for how other platforms handle the data you may choose to provide to them. We encourage all users to review external privacy practices before engaging with third-party websites.

We implement security measures designed to protect your personal data. These include industry-standard protections against unauthorized access or misuse. However, while we strive to protect your information, we cannot guarantee absolute security and cannot be held liable for breaches caused by malicious activity beyond our control.

If any part of our operations involves international data transfers, particularly outside the European Economic Area, we ensure that such transfers comply with privacy regulations and are protected through standard contractual clauses or other legal mechanisms.

Advertising on our site may be managed by third-party vendors who use cookies and browsing data to serve relevant ads. These vendors may participate in programs like the Network Advertising Initiative or Digital Advertising Alliance, which allow users to opt-out of interest-based advertising through their respective portals.

We may contact you with promotional offers or service updates if you have provided your contact information. You can opt out of marketing communications at any time, though we may still send essential service-related notices when necessary.

If our business undergoes a structural change such as a merger, acquisition, or asset sale, your information may be transferred to the new entity, which will continue to honor this privacy policy unless otherwise stated.

Our services are not designed for use by children, and we do not knowingly collect data from minors without verified parental consent. If a parent believes that their child has submitted personal data without permission, they are encouraged to contact us so we can remove such information.

We may update this Privacy Policy from time to time. Any significant revisions will be posted on our website and become effective immediately upon publication. Continued use of the website implies your acceptance of the revised policy.

For any questions regarding our privacy practices or to make a request about your data, please contact us at customer@roofcraftpro.com.